Question 1

Do I need technical knowledge to use Acudesk?

Accepted Answer

Not necessarily. Most configuration is point-and-click, and you only need SQL if you want to train database datasets. More advanced features like actions and integration agents benefit from basic API knowledge.

Question 2

Do I need technical knowledge to use Acudesk?

Accepted Answer

Not necessarily. Most configuration is point-and-click, and you only need SQL if you want to train database datasets. More advanced features like actions and integration agents benefit from basic API knowledge.