Acudesk is designed to help businesses work smarter with their data through AI-powered tools. To ensure the platform remains secure, reliable, and compliant for everyone, we ask all customers to follow these fair usage principles:
How You May Use Acudesk
- Use Acudesk for legitimate business, operational, and research purposes
- Connect only data you are authorized to use
- Access databases and APIs in line with your agreements and applicable laws
- Use AI agents to support staff productivity and decision-making
What’s Not Allowed
- Illegal, fraudulent, deceptive, or unethical use
- Accessing or processing data without proper authorization
- Circumventing security controls, rate limits, or safeguards
- Misusing the platform to generate harmful content, malware, or spam
- Exploiting system vulnerabilities or disrupting service availability
Data Protection & Compliance
- GDPR: You remain responsible for having a lawful basis to process personal data. Acudesk processes data only on your instructions.
- HIPAA: Protected Health Information (PHI) may only be used if a valid Business Associate Agreement (BAA) is in place.
Responsible AI Use
- AI outputs are provided for assistance only
- Results should be reviewed and validated before business or regulatory use
- Acudesk does not provide legal, medical, or financial advice
Enforcement
To protect the platform and its users, Acudesk may apply limits, suspend access, or take corrective action if this policy is violated.