Do conversational agents and integration agents share the same datasets? They can—but only if you allow it. Each dataset can be granted or restricted per agent.Read more
Can Acudesk connect directly to my database? Yes. You can connect MySQL, MariaDB, PostgreSQL, or MSSQL using read-only credentials or custom views.Read more
What types of datasets can I connect? You can connect SQL datasets, API datasets, document collections (RAG), and grounding datasets. Each provides different ways for agents to answer questions or retrieve information.Read more